Monday, February 18, 2008

System slow

To resolve this issue, please perform the following steps:

STEP 1: Delete User temporary files and folders.

1. Click Start- Run

2. Type %temp%

3. Click OK

4. Select all the files and press the Delete key.

STEP 2: Delete system temporary files and folders

1. Click Start- Run

2. Type temp

3. Click OK

4. Select all the files and press the Delete key.

STEP 3: Delete recently accessed files and folders shortcut

1. Click Start- Run

2. Type recent

3. Click OK

4. Select all the files and press the Delete key.

STEP 4: Delete recently accessed programs and applications shortcut

1. Click Start- Run

2. Type prefetch

3. Click OK

4. Select all the files and press the Delete key.

STEP 5: Run the Disk Cleanup utility to automatically clean unnecessary files

1. Click Start- Run

2. Type cleanmgr

3. Click OK

4. Select C: drive and click OK.

5. Select all check boxes except " Setup Log Files "

6. Click OK.

7. On the next pop up box, click " Yes "

STEP 6: Repair Internet Explorer

If you are using Internet Explorer 6.0, please run the following fix:

http://download.mcafee.com/products/licensed/cust_support_patches/IERegFix.bat

If you are using Internet Explorer 7.0, please run the following fix:

http://download.microsoft.com/download/2/1/0/21003a05-37c2-4f3a-acb8-22fc57b77648/Windows6.0-KB928089-x86.msu

NOTE: Please copy and paste the whole URL (http:// to .msu) in the address bar of the Internet Explorer and press Enter key incase clicking on the above URL does not open the download box.

STEP 7: Perform Windows update

1. Open Internet Explorer and type the following in the address bar and press the Enter key

http://windowsupdate.microsoft.com

2. Your computer will connect to Internet and try to update Windows automatically.

STEP 8: Run the MVT to check if McAfee products are working properly.

1. Download the McAfee Virtual Technician from this weblink:

https://us.mcafee.com/root/mvtapp.exe

2. If you receive a "File download security warning", click Yes.

3. Click Open to launch McAfee Virtual Technician.

Note: On some browsers, you must click Run.

4. Restart your computer after the installation is complete

STEP 9: Update McAfee products

1. Open McAfee Security Center and click on "Updates" button.

2. This will update your McAfee products.

STEP 10: Scan your computer for virus/trojans/spyware

1. Visit the following weblink:

https://us.mcafee.com/root/mfs/default.asp

2. Click "Yes" two times on any security warning pop up.

3. Click on the " Scan Now " button.

STEP 11: Uninstall and reinstall McAfee software

http://service.mcafee.com/FAQDocument.aspx?id=307114&lc=1033

Performing the above steps should resolve the issue.

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