Monday, February 18, 2008

For McAfee Common issue.

Delete User temporary files and folders:

1. Click Start->Run

2. Type %temp%

3. Click OK

4. Select all the files and press the Delete key.

NOTE: For Windows Vista, hold down the key that has Windows logo on it and then press the "R" key once. This will open the Run box.

Delete System temporary files and folders:

1. Click Start->Run

2. Type temp

3. Click OK

4. Select all the files and press the Delete key.

NOTE: For Windows Vista, hold down the key that has Windows logo on it and then press the "R" key once. This will open the Run box.

Delete application shortcuts:

1. Click Start->Run

2. Type prefetch

3. Click OK

4. Select all the files and press the Delete key.

NOTE: For Windows Vista, hold down the key that has Windows logo on it and then press the "R" key once. This will open the Run box.

Delete personal files/folders shortcuts:

1. Click Start->Run

2. Type recent

3. Click OK

4. Select all the files and press the Delete key.

NOTE: For Windows Vista, hold down the key that has Windows logo on it and then press the "R" key once. This will open the Run box.

Delete cookies, browsing history and temporary internet files:

If you are using Internet Explorer 6.0, please refer the following steps:

1. Open Internet Explorer

2. Click on Tools tab

3. Click on Internet Options.

4. Click on " Delete Cookies" , " Delete Temporary Internet Files", and " Clear History"

5. Click Apply and then click OK.

If you are using Internet Explorer 7.0, please refer the following steps:

1. Open Internet Explorer

2. Click on Tools.

3. Click on Internet Options.

4. Click on the General tab. Under Browsing History section, click on 'Delete'

5. On the next screen, click on 'Delete All'

6. Click Yes on the next screen.

7. Click OK to close the Internet Options properties Window.

Delete unnecessary files:

If you are using Windows XP, please refer the following steps:

1. Click Start- Run

2. Type cleanmgr

3. Click OK

4. Select C: drive and click OK.

5. Select all check boxes except " Setup Log Files "

6. Click OK.

7. On the next pop up box, click " Yes "

If you are using Windows Vista, please refer the following steps:

1. Click Start -> Search

2. Type cleanmgr

3. Press the Enter key.

4. Select "Files from all users on this computer"

5. Click on " Continue" button.

6. Select the C: drive

7. Put a check beside all options except " Setup Log Files "

8. Click Ok.

9. On the next pop up box, click " Delete Files "

Perform Windows update by refering these steps:

1. Open Internet Explorer

2. Type the following in the address bar and press the Enter key:

http://windowsupdate.microsoft.com

This should start the automatic updates of Windows.

3. Restart the computer.

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