McAfee Falcon 2.1 Launching *PLUS*

McAfee Falcon 2.1 Launching *PLUS*

McAfee AntiSpyware 5200 Engine Update

What is happening?

Two product updates are getting underway.

#1 The most significant of the two is Falcon 2.1, which is slated for launch in Australia (English build) as early as tomorrow night - but possibly pushed out, pending some final issues being worked by Engineering. Other EN builds go 'live' as soon as February 4th. Full launch details found further below. It is important that all technicians read and understand the attached document, specifying the only customer-facing changes.

#2 The second release involves an update of McAfee AntiSpyware to be powered by the 5200 Scanning Engine. This product is no longer being sold as a stand-alone, was not widely-distributed, and generates very few Support contacts currently. More details below on this update.

Launch Details

Falcon 2.1

Falcon 2.1 is largely a bug-fix, incremental release, and includes only one physical change, visible to customers. This involves additional text, found on Security Center, and included in 'toaster alerts', specifying whether additional licenses are still available for use by customers (for those who have purchased multi-license packages) - or how to buy additional licenses, to protect more PC's on their network. This new functionality is referred to internally as 'McAfee @ Your Service' or (M@YS), pronounced 'mAYZ'. This terminology is not found in the product, and will not be familiar to customers.

The training document attached to this message explains how this M@YS information is to be used by customers. All technicians should read and understand this document in preparation for any customer questions on it.

Here are the update details:

New product versions in Falcon 2.1, now available for selection on On-Demand:

· Easy Network 2.1

· Security Center 8.1

· SiteAdvisor 2.5

· Anti-Spam 9.1

· VirusScan 12.1

· Data Backup 1.2

· Personal Firewall Plus 9.1

· QuickClean 8.1

· Privacy Service 10.1

It is important that technicians continue to follow established process when logging cases, ensuring the proper Point Product versions are accounted for. Do not make the mistake of assuming a version number, simply to speed up case-handling.

Launch Schedule (tentative, based on final issues now being discussed)

- EN-AU, starting evening of January 31 (PST)

- EN-US, UK, CA, starting evening of February 4 (PST)

- Additional localized builds starting February 21 (update to come)

Update Size (Reboot IS required)

- Falcon 2.1 - fresh install: MTP suite 60 MB

- Falcon 2.1 - upgrade from 2.0: MTP suite 30 MB

Size will be less for smaller suites.

McAfee AntiSpyware 5200 Engine Update

This product, which hasn't been available for sale to customers for more than two years, is being updated to ensure that those still using it will be able to receive updated dat files. This is accomplished through an upgrade to the 5200 scan engine. Getting underway today, the updates will go out to the following versions in the specified geo's.

- MAS 1.5: EN-US

- MAS 2.1: EN-US, EN-UK, EN-AU, EN-CA

Download size of the update: 1.3 MB for both builds.

No reboot is required.