Winsock:
http://support.microsoft.com/kb/811259
http://files.snapfiles.com/localdl834/WinsockxpFix.exe
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Unable to download MCPR or any other McAfee products:
1. Open Internet Explorer, then pulldown tools and select "Internet Options".
2. Goto the Advanced tab and find the "Security" section.
3. Uncheck the box beside "Check for server certificate revocation".
4. Click Ok and close Internet Explorer.
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Dell issues:
http://search.dell.com/results.aspx?k=mcafee&ira=False&s=dhs&ec=&l=en&cat=sup&cs=19&c=us
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How do I configure my Internet browser
http://service.mcafee.com/FAQDocument.aspx?id=101062&lc=1033
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Security Center Manual:
http://download.mcafee.com/products/manuals/en-us/vsp_userguide_2007.pdf
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Can't Access Secure Websites (https) After Installing Personal Firewall/Plus (Legacy):
http://service.mcafee.com/FAQDocument.aspx?id=101229&lc=1033
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IE 7 slow:
http://download.microsoft.com/download/2/1/0/21003a05-37c2-4f3a-acb8-22fc57b77648/Windows6.0-KB928089-x86.msu
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I just completed my order. How do I download and install my products? (Fresh Installation):
http://service.mcafee.com/FAQDocument.aspx?id=5499&lc=1033
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What product to select?
http://us.mcafee.com/root/prod_recommender/default.asp
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Invalid dell service tag:
http://ts.mcafeehelp.com/faq3.asp?docid=340373
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Error McAfee SecurityCenter is "missing components":
http://service.mcafee.com/FAQDocument.aspx?id=101189&lc=1033
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Spam Messages:
1. Click on Parental Control and then click on "Configure" in the right pane.
2. Click on the Advanced button.
3. Now click on "Processing" on the left hand side.
4. Please check the box near "Mark as spam and move to the spamkiller folder".
5. After this, click on Apply and then click on OK.
Now all spam messages will be automatically moved to the SpamKiller folder.
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SpamKiller Toolbar is missing - Outlook:
1. Open Outlook.
2. Click on Tools and then Options.
3. Click on the Other tab.
4. Click on the Advanced Options button.
5. Click on the Add-In Manager button.
6. Put a check mark for the following services:
a. McAfee SpamKiller
b. McAfee SpamKiller Exchange Extensions
7. Click on the OK button to close the open windows.
If there is no McAfee Spamkiller or the exchange extensions listed in the add-in manager window, please perform the follwing steps:
1. Open Outlook, click on Help , then 2. At the bottom of the box click on 3. McAfee will be greyed out. 4. Highlight it and click 5. Restart Outlook http://service.mcafee.com/FAQDocument.aspx?id=101472&lc=1033 -------------------------------------------------------- "Undeliverable mail" message in Outlook: http://support.microsoft.com/kb/195720 -------------------------------------------------------- Digital signing issues in Windows XP : http://support.microsoft.com/default.aspx?scid=kb;en-us;813442 -------------------------------------------------------- Outlook Express 127.0.0.1 : 1. In Outlook Express, click Accounts on the Tools menu. 2. Click the Mail tab, click your original mail account, and then click Set As Default. 3. Click the News tab, click your original news account, click Set As Default, and then click Close. 4. Quit and then restart Outlook Express. 1. In Outlook Express, click Accounts on the Tools menu. 2. Click the Mail tab, click Server, and then change the incoming mail server from 127.0.0.1 to the correct server name. 3. Remove and retype your user name and password. 4. Quit Outlook Express, and then start it again. -------------------------------------------------------- Cannot open email attachments in Outlook Express: 1. Open Outlook Express 2. Choose TOOLS - OPTIONS - SECURITY 3. Uncheck the option "Do not allow attachments to be saved or opened that could potentially be a virus" 4. Click OK http://service.mcafee.com/FAQDocument.aspx?id=101282&lc=1033 -------------------------------------------------------- Cannot open email attachments in Outlook: http://support.microsoft.com/kb/829982/en-us http://www.slipstick.com/outlook/esecup/blockzips.htm#Level1Remove http://support.hubris.net/knowledge_base/031.html -------------------------------------------------------- Outbound scanning: 1. Open McAfee Security Center. 2. Click on Email and IM and then click on 'Configure' on the right pane. 3. Expand "E-mail protection is enabled" and click on 'Advanced' button. 4. Click on "Email Scanning" on the left pane and then deselect " Scan Outbound email messages" 5. Click OK. -------------------------------------------------------- Program Permissions: 1. Open McAfee Security Center 2. Click on Internet and Network and then click on 'Configure' on the right pane. 3. Expand "Firewall Protection is enabled" and click on Advanced button. 4. Select Program Permissions in the left pane and then click on the 'Add Allowed Program' button in the right pane. 5. Browse and select the program you want to add and click on Open. 6. Under 'Action' select 'Grant Full Access' 7. Click Apply and then click OK. http://service.mcafee.com/FAQDocument.aspx?id=5457&lc=1033 -------------------------------------------------------- Disable Script Debugging 1.Open a new Internet Explorer page. 2.Click on "Tools" on the top of the window 3.Click on "Internet Options" 4.Click on the "Advanced" tab. 5.Put a Check mark on the option Disable Script Debugging(Other) 6.Close that window. http://www.script-debugger.com/download/scd10en.exe http://download.microsoft.com/download/vb60pro/Redist/sp5//WIN98Me/EN-US/vbrun60sp5.exe http://service.mcafee.com/FAQDocument.aspx?id=101602&lc=1033 http://service.mcafee.com/FAQDocument.aspx?id=101503&lc=1033 http://service.mcafee.com/FAQDocument.aspx?id=106948&lc=1033 -------------------------------------------------------- Two computers: http://service.mcafee.com/FAQDocument.aspx?id=5467&lc=1033 -------------------------------------------------------- Cannot send emails - Outlook: http://support.microsoft.com/kb/829168/en-us http://support.microsoft.com/kb/312349/en-us http://support.microsoft.com/kb/302339 http://support.microsoft.com/kb/286040 (Imp) -------------------------------------------------------- page cannot be displayed: http://support.microsoft.com/kb/293402/en-us http://support.microsoft.com/kb/303807/en-us -------------------------------------------------------- Automatic Update: http://service.mcafee.com/FAQDocument.aspx?id=5521&lc=1033 Legacy Product: http://service.mcafee.com/FAQDocument.aspx?id=5469&lc=1033 -------------------------------------------------------- Disable Privacy Service: http://service.mcafee.com/FAQDocument.aspx?id=5444&lc=1033 -------------------------------------------------------- Trojan Removal: http://service.mcafee.com/FAQDocument.aspx?id=100632&lc=1033 -------------------------------------------------------- McAfee Network Agent has encountered a problem and had to close: http://service.mcafee.com/FAQDocument.aspx?id=106994&lc=1033 -------------------------------------------------------- Unable to manage the network map ( Manage Network): http://service.mcafee.com/FAQDocument.aspx?id=307128&lc=1033 -------------------------------------------------------- Unable to Administer a Managed Network using McAfee Network Manager: http://service.mcafee.com/FAQDocument.aspx?id=107122&lc=1033 -------------------------------------------------------- Trouble using McAfee Wireless Home Network Security: http://service.mcafee.com/FAQDocument.aspx?id=106659&lc=1033 http://service.mcafee.com/FAQDocument.aspx?id=106660&lc=1033 -------------------------------------------------------- Red X: http://service.mcafee.com/FAQDocument.aspx?id=307110&lc=1033 -------------------------------------------------------- Why is a 'Not Authorized' message displayed when I try to update? "Authenication Failed". Verify the subscription. http://service.mcafee.com/FAQDocument.aspx?id=5309&lc=1033 http://service.mcafee.com/FAQDocument.aspx?id=101529&lc=1033 -------------------------------------------------------- How to submit a sample to AVERT http://service.mcafee.com/FAQDocument.aspx?id=106623&lc=1033 -------------------------------------------------------- Wi-Fi Scan/ Free Wireless scan: http://us.mcafee.com/root/wsc/default.asp?cid=13627 -------------------------------------------------------- Signature Files / MSCPRXFIX tool http://download.mcafee.com/products/licensed/cust_support_patches/MSCPRXFIX.exe http://service.mcafee.com/FAQDocument.aspx?id=106995&lc=1033 -------------------------------------------------------- Unable to connect to the Internet after installing the July 30th update: http://us.mcafee.com/root/fix.html "Not Protected" message after installing the July 30th update: http://service.mcafee.com/FAQDocument.aspx?id=107095&lc=1033 -------------------------------------------------------- Resolving the recent update issues with McAfee Consumer Products https://us.mcafee.com/root/fix.asp?cid=35114 http://service.mcafee.com/FAQDocument.aspx?id=307114&lc=1033 -------------------------------------------------------- System slow: How to perform a system cleanup to remove undesired registry and application data http://service.mcafee.com/FAQDocument.aspx?id=107094&lc=1033 -------------------------------------------------------- Blank WebPages or Blank Download Manager or Label Label Label msg: Windows XP and Vista 32bit Start - Run - Regsvr32 c:\windows\system32\vbscript.dll Start - Run - Regsvr32 c:\windows\system32\jscript.dll Windows Vista 64 bit Regsvr32 c:\windows\system32\vbscript.dll Regsvr32 c:\windows\system32\jscript.dll Regsvr32 c:\windows\syswow64\vbscript.dll Regsvr32 c:\windows\syswow64\jscript.dll http://service.mcafee.com/FAQDocument.aspx?id=107121&lc=1033 -------------------------------------------------------- Partners (Dell, Gateway....., or another software company) ecat@mcafee.com providing a clear issue description, relevant data (MERTool etc.) and full contact information -------------------------------------------------------- How do I create a new profile in Outlook? http://service.mcafee.com/FAQDocument.aspx?id=101581&lc=1033 -------------------------------------------------------- FreeScan: https://us.mcafee.com/root/mfs/default.asp -------------------------------------------------------- Wifiscan: http://us.mcafee.com/root/wsc/default.asp -------------------------------------------------------- How to Identify and Eliminate a Trojan Horse on Your PC: https://us.mcafee.com/root/identitytheft.asp?id=prevent_trojan -------------------------------------------------------- How to Protect Your Computer Against Virus and Worm Attacks: https://us.mcafee.com/root/identitytheft.asp?id=prevent_worms http://us.mcafee.com/root/identitytheft.asp?id=prevent -------------------------------------------------------- Virus Detection and Prevention Tips: https://us.mcafee.com/virusInfo/default.asp?id=tips http://us.mcafee.com/root/identitytheft.asp?id=prevent -------------------------------------------------------- Password Vault buttons are missing text: 1. In Internet Explorer, click on Tools and select Internet Options. 2. Click the Advanced tab and scroll down to Multimedia. 3. Check the box next to Show Pictures. 4. Click OK. -------------------------------------------------------- How do I use the Task Scheduler? http://service.mcafee.com/FAQDocument.aspx?id=106905&lc=1033 -------------------------------------------------------- Download Manager errors: http://service.mcafee.com/FAQDocument.aspx?id=307085&lc=1033 http://service.mcafee.com/FAQDocument.aspx?id=307088&lc=1033 http://service.mcafee.com/FAQDocument.aspx?id=106947&lc=1033 -------------------------------------------------------- Ban own IP address: http://service.mcafee.com/FAQDocument.aspx?id=107113&lc=1033 -------------------------------------------------------- Ban IP address (Legacy): http://service.mcafee.com/FAQDocument.aspx?id=101014&lc=1033 -------------------------------------------------------- Ban IP address (new): 1. From the McAfee Security Center, Home, select Internet & Network, and click Configure on the right panel. 2. Click Advanced and select Trusted and Banned IPs. 3. In the pull down menu, select Banned IP Addresses. 4. Click on Add button. 5. Select "Single IP Address" or "IP Address Range" and type the IP address. 6. You can additionally select the checkbox beside "Rule expires in : 7. You can also write a description of the rule under Description. 8. Click on OK. After this, click on "Security Level" in the left pane and then move the slider up to " Current Level: Tight" -------------------------------------------------------- XP root certificate (McAfee products not working properly): 1. Please download the patch from this weblink: http://download.mcafee.com/products/licensed/cust_support_patches/CertRename.exe 2. Save this file to the Desktop. 3. Double-click on CertRename.exe 4. Restart the computer when the executable completes. http://service.mcafee.com/FAQDocument.aspx?id=107034&lc=1033 -------------------------------------------------------- Message rules to stop Spam: http://www.mccordweb.com/newsletters/instructions/stop-spam-message-rules.php -------------------------------------------------------- DST: http://support.microsoft.com/gp/cp_dst -------------------------------------------------------- Enable Scripting: http://support.microsoft.com/gp/noscript -------------------------------------------------------- MVT: 1. Download the McAfee Virtual Technician from this weblink: https://us.mcafee.com/root/mvtapp.exe 2. If you receive a "File download security warning", click Yes. 3. Click Open to launch McAfee Virtual Technician. Note: On some browsers, you must click Run. 4. Restart your computer after the installation is complete -------------------------------------------------------- MVT log: http://mvt.mcafee.com/mvt/report/index.asp User name: ncpc Password: crep0rt Username: mvtuser Password: mcafeetech02 -------------------------------------------------------- Browser Fix: https://us.mcafee.com/root/browserfix2008.exe -------------------------------------------------------- McAfee Update Tool: https://us.mcafee.com/root/McAfeeUpdate.exe -------------------------------------------------------- Vista application patch: http://tinyurl.com/2an894 http://support.microsoft.com/?kbid=932246 -------------------------------------------------------- Alerts: 1. On the main screen of the Security Center, click on Configure. 2. Click on Alerts 3. Click on Advanced button. 4. Select "Informational Alerts" on the left pane. 5. Select the option "Hide all informational alerts" 6. Click Apply and click OK. -------------------------------------------------------- System Guard alerts: 1. Click on Computer and Files. 2. Expand "SystemGuard Protection Is Enabled" by clicking on it. 3. Click on Advanced button. 4. Select "Program System Guard or Browser System Guard or Windows System Guard" 5. Under "I want to" change the option to "only log changes" 6. Click Apply and click OK. -------------------------------------------------------- DAT download: http://www.mcafee.com/apps/downloads/security_updates/dat.asp -------------------------------------------------------- Sigverif: 1. Click Start -> Run 2. Type sigverif and click OK 3. Click Advanced 4. Select "Look for other files that are not digitally signed" 5. In the "Look in this folder" box type in C:\WINDOWS\SYSTEM32 (Edit path a necessary depending on where Windows is installed) 6. Check Include Subfolders 7. Click OK, then click Start When the report completes it should list any unsigned files. You need to contact the manufacturer to get the digitally signed files or updates. -------------------------------------------------------- Windows Installer Cleanup Utility: http://tinyurl.com/42ul9 http://support.microsoft.com/?scid=kb;en-us;290301 -------------------------------------------------------- Disable Alerts: a) Click on Update button. b) Click the Configure button. c) Click on Advanced button. d) Select "Do not show informational alert". e) Click Apply. -------------------------------------------------------- Export Outlook data: 1. Select File/Import and Export. 2. Choose Export to a File and click Next. 3. Select the type of file you'd like to export your data into and click Next. 4. Choose the folder and/or subfolders with the data you want to export (click the Filters button to filter out data from your export), then click Next. 5. Pick a name for the file and choose where Outlook should save it. -------------------------------------------------------- How to read PST file format: 1. Open MS Outlook. 2. Select the menu command: File | Import and Export... 3. Select: Import from other program or file. 4. In the next dialogue, select: file of personal folders (.pst). 5. Now you need to indicate the complete path for your old *.pst.message file 6. Next, indicate the folder into which you want to import the messages. 7. If you have several *.pst files, repeat this procedure for each of them. Once MS Outlook has imported your old messages, these messages become accessible for reading and searching. -------------------------------------------------------- Hackerwatch service on Windows XP SP0: http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=B93356B1-BA43-480F-983D-EB19368F9047&displaylang=en -------------------------------------------------------- Known issues : MSC 8.0: http://beta.mcafee.com/betamcafee/known_issues_mtp.aspx -------------------------------------------------------- AIM issues with Privacy Service: http://download.mcafee.com/products/licensed/cust_support_patches/aimphonelinefix.reg -------------------------------------------------------- EMPROXY.EXE spikes CPU usage to 100% : http://service.mcafee.com/FAQDocument.aspx?id=107120&lc=1033 -------------------------------------------------------- AOL users may lose Internet connectivity after upgrade: http://service.mcafee.com/FAQDocument.aspx?id=107123&lc=1033 -------------------------------------------------------- Shell error: http://download.mcafee.com/products/licensed/cust_support_patches/fix_shell.bat -------------------------------------------------------- Trusted Zone / Cannot open websites: Open Internet Explorer -> Tools ->Internet Options and click on Security tab. Highlight Trusted Sites and click on 'Sites' button. Enter the full website address of mcafee and click on Ok. -------------------------------------------------------- Bit version of Windows Vista: http://www.mvps.org/marksxp/Downloads/WinXP/64bit/test/xp_whichcpu.vbs http://support.microsoft.com/kb/827218/en-us -------------------------------------------------------- McUtil: http://download.mcafee.com/products/licensed/cust_support_patches/McUtil.exe http://tinyurl.com/3cnux8 2. Double click on the saved icon to open the McUtil Window. 3. Once the McUtil Window opens, please click on "McAfee Redirector Service" and then click on " Stop " button. 4. Then click on " Refresh" button. 5. Check if the issue is resolved. -------------------------------------------------------- MCLogs: http://download.mcafee.com/products/licensed/cust_support_patches/MCLOGs.exe -------------------------------------------------------- Login as Administrator: http://www.microsoft.com/windowsxp/using/setup/tips/advanced/adminaccount.mspx -------------------------------------------------------- Version of Windows Vista: http://windowshelp.microsoft.com/Windows/en-US/help/bc1adb60-9e03-46ab-9fcf-843151ff2d551033.mspx
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