Sunday, March 9, 2008

McAfee technical quarry-part 12

Cannot install VirusScan:

http://service.mcafee.com/FAQDocument.aspx?id=307132&lc=1033

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Text descriptions for Trusted & Banned IPs and System Services is incomplete:

McAfee is investigating this issue and will update this FAQ when a solution become available.

As a workaround, you can temporarily disable High Contrast using the following instructions:

1. From the Start menu, click Settings, Control Panel, Accessibility Options.

2. Click the Display tab, and deselect Use High Contrast. .

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Application configuration module stopped working:

Install MSxml3 and Msxml 4 for Windows XP

Uninstall last security update for Windows Vista

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Norton removal tool:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\Norton Rescue

Be careful to only select that key and delete it.

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Cannot send emails:

Add the following process to Program Permission list in Firewall:

emproxy/redirsvc/mcproxy

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Hijackthis:

http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

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Enable Task Manager:

Click Start

Click Run

Enter gpedit.msc in the Open box and click OK

In the Group Policy settings window

Select User Configuration

Select Administrative Templates

Select System

Select Ctrl+Alt+Delete options

Select Remove Task Manager

Double-click the Remove Task Manager option

And as I mentioned above, since the policy is Remove Task Manager, by disabling the policy, you are enabling the Task Manager.

Hive: HKEY_CURRENT_USER

Key: Software\Microsoft\Windows\CurrentVersion\Policies\System

Name: DisableTaskMgr

Type: REG_DWORD

Value: 1=Enablethis key, that is DISABLE TaskManager

Value: 0=Disablethis key, that is Don't Disable, Enable TaskManager

http://www.dougknox.com/xp/utils/xp_taskmgrenab.htm

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E-mail clients configuration:

http://www.qksoft.com/qk-smtp-server/smtp-settings-with-mail-clients.html

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Tier 2.5 Email address:

McAfeeCallback@suth.com

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Internet Explorer crashes when trying to close:

1. Download the patch by clicking:

http://download.mcafee.com/products/licensed/cust_support_patches/McApBHO.exe

2. Click Save when prompted, and save the file to your Desktop.

3. Close all Internet Explorer windows.

4. On your Desktop, right-click MCAPBHO.EXE and select Run as Administrator from the pop-up menu.

When the installation is complete, the message McAfee BHO patch installed is displayed.

http://service.mcafee.com/FAQDocument.aspx?id=307158&lc=1033

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Unable to login to McAfee websites:

http://service.mcafee.com/FAQDocument.aspx?id=101062&lc=1033

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Netscape Browsers with McAfee Online Services:

http://a1824.g.akamai.net/7/1824/839/5818865e297f91/download.mcafee.com/molbin/Shared/PlgSetup.exe

a. A dialog box appears. Select the option to 'Save this program to disk' and click the 'OK' or 'Save' button.

b. Specify a directory to save the file. The plug-in installer program is saved as 'PlgSetup.exe'.

c. From the taskbar, click Start > Run.

d. Type PlgSetup.exe

e. Double click 'PlgSetup.exe' to open the installation wizard.

f. Follow the prompts to install the plug-in.

g. Once the installation completes, restart your computer.

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Preinstalled Virusscan:

http://service.mcafee.com/FAQDocument.aspx?id=100869&lc=1033

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MCPR errors/ reinstall issues:

http://service.mcafee.com/FAQDocument.aspx?id=107119&lc=1033

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Unable to update (Proxy settings):

1. Download fix_wpad.bat from the link below, and save it to a folder on the local hard drive:

http://download.mcafee.com/products/licensed/cust_support_patches/fix_wpad.bat

2. Close all Internet browser windows.

3. Run the fix_wpad.bat file you previously saved.

4. Open an Internet browser and verify network connectivity.

5. Right-click the McAfee SecurityCenter icon and select Updates.

http://service.mcafee.com/FAQDocument.aspx?id=307101&lc=1033

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McAfee support:

https://www.support.com/catalog/mcafee?mid=mccattx01&gcid=C30860x021&cid=38237

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My SecurityStatus (MSS):

http://us.mcafee.com/MySecurityStatus/

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VBS scripting:

http://www.ericphelps.com/scripting/samples/index.htm

Batch files:

http://www.ericphelps.com/batch/

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Cannot send emails (Outlook Express):

1. Click Start, Run and type:

regsvr32 sendmail.dll

2. Next, set your default email client. To set Outlook Express as your default mail client, type the following commands:

"%ProgramFiles%\Outlook Express\MSIMN.EXE" /REG

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

Default email setting:

http://www.winxptutor.com/defmail.htm

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No Change/Remove button for programs in Add/Remove Programs:

http://www.winxptutor.com/arpbuttons.htm

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Low disk space message:

To disable low disk space checks, follow these steps, log off, and then log on again: Follow these steps, and then quit Registry Editor:

1. Click Start, click Run, type regedit, and then click OK.

2. Locate and then click the following key in the registry:

HKCU \ SOFTWARE \ Microsoft \Windows\ CurrentVersion \ Policies \ Explorer

3. On the Edit menu, point to New, and then click DWORD Value.

4. Type NoLowDiskSpaceChecks, and then press ENTER.

5. On the Edit menu, click Modify.

Type 1, and then click OK.

http://www.winxptutor.com/reg/lowdiskspace.reg

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Disable Security Center alerts:

Open Registry Editor and navigate to:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Security Center

Backup the key by exporting this to a REG file. See here for more information

In the right-pane, set AntiVirusDisableNotify (REG_DWORD) and set to 1

Similarly, set FirewallDisableNotify (REG_DWORD) and set to 1

Close Registry Editor and restart Windows.

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Backup Outlook Express data and settings:

http://www.winxptutor.com/oeback.htm

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Disable Balloon Tips in the Notification area:

You can disable these balloon notifications using these steps:

1. Click Start, Run and type regedit

2. Navigate to the following subkey:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ Advanced

3. In the right pane, create a DWORD value named EnableBalloonTips

4. Double-click the new entry, and give it a value of 0.

5. Quit Registry Editor.

6. Log off Windows, and then log back on for the changes to take effect.

http://download.microsoft.com/download/whistler/Install/2/WXP/EN-US/TweakUiPowertoySetup.exe

Launch Tweak UI and click the Taskbar and Start Menu section. In the right-pane, uncheck the option Enable balloon tips.

Or

http://www.dougknox.com/xp/scripts/xp_balloontips.vbs

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Powertoys:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

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Disk Cleanup in Windows XP hangs during the “compress old files” phase, locking up the computer:

http://aumha.org/downloads/cleanfix.zip

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No Folder options:

http://www.dougknox.com/security/scripts/fix_internetoptions.vbs

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Clear Past items from the Notification Area:

1. Open Registry Editor (regedit.exe)

2. Navigate to the following key:

[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\TrayNotify]

3. Backup the registry key

4. Delete IconStreams and PastIconsStream values

5. Restart the computer

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usable copies of REGEDIT, MSCONFIG and Task Manager:

http://www.dougknox.com/xp/utils/xp_emergencyutil.zip

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Virus removal tools:

http://aumha.org/a/parasite.php#tools

http://www.diamondcs.com.au/freeutilities.php

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Delete stubborn process:

http://www.merijn.org/files/ibprocman.zip

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Disable right click on Desktop:

User Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\

Explorer]

System Key: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\

Explorer]

Value Name: NoViewContextMenu

Data Type: REG_DWORD (DWORD Value)

Value Data: (0 = disabled, 1 = enabled)

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Registry modifying steps:

http://www.pctools.com/guides/registry/

http://home.satx.rr.com/badour/html/reg_files.html

http://windowsxp.mvps.org/

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S32LUCP1.cpl - Norton Live Update Applet

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VirusScan mobile - Motorola:

http://service.mcafee.com/FAQDocument.aspx?id=106724&lc=1033

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Uanble to browse (Firefox, Opera):

http://service.mcafee.com/FAQDocument.aspx?id=307207&lc=1033

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McAfee AutoUpdate Fails/

The Launch and Activation Permissions are not set correctly on the FrameworkService DCOM component.

Change the Launch and Activation Permissions for the FrameworkService DCOM component from Customize to Use Default.

1. Open the Component Services MMC snap-in (Start, Control Panel, Administrative Tools, Component Services

2. In Component Services navigate to Console Root - Computers - My Computer - DCOM Config

3. Right-click FrameworkService and select Properties

4. Select the Security tab

5. Under Launch and Activation Permissions select Use Default

After you change the Launch and Activation Permissions to Use Default for the FrameworkService DCOM component, McAfee VirusScan AutoUpdate should execute successfully.

http://support.microsoft.com/kb/555099/en-us

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